May 5, 2020
5 changes to expect in the workplace after COVID-19
A senior partner of a leadership consultancy says, “Rather than waiting for reentry and being reactive, leaders need to prepare, setting expectations for the ways of working that will benefit the organization down the road.”
By Diana Vienne
The COVID-19 crisis has created the ultimate “burning platform”—an unexpected, overnight opportunity for people to see the impact of swift and meaningful change, and to witness the negative consequences of trying to ignore this aberration from everyday life. Within organizations, the virus has been driving significant change in how their employees operate with each other, as well as with clients, customers, and vendors. Now that companies are shifting past their immediate response to the crisis, we’ve entered into a temporary “new normal.”
However, what will the long-term impacts of our new normal be on the world of work?
Winning organizations will be those that integrate and master digital work, community, and collaboration. To succeed, companies need to begin planning now for five key shifts:
*A “fully digital“ and “fully virtual“ workforce is only possible with a day forward approach with respect to content creation and publishing. Support will be required to access older physical files, and imaging/routing US Mail and courier packages.
*Transitioning to a virtual/remote workforce, and requiring less onsite ‘face-time’ should reduce real estate costs.
*Reductions in real estate and travel budgets could increase spend on technology and centralized service/business process outsourcing models.
*Increasing trust and transparency starts with standardization of terms and process. When decentralization increases the value of clear concise communication increases.